Answered By: Danielle Walkup
Last Updated: Sep 15, 2024     Views: 24

If you purchased an eBook published by Pearson from the SUNY Adirondack Bookstore and having trouble accessing it, below are step-by-step directions provided from the bookstore.

eBook access: 

  • Go to www.YUZU.com
  • Click YUZU Barnes and Noble 
  • Sign in with the email you used for the purchase (this is a VERY important step! If you sign in with a different email, you will not find your eBook). 
  • Select 'Forgot Password'
  • Use the same email to request a 'reset password' email
  • You will receive an email from YUZU in less than a minute
  • Reset your password 
  • Go back to YUZU and sign up with your email address and new password
  • You will see a Pearson subscription here
  • Click 'Continue Reading' 
  • You will see a pop-up box in the top right corner
  • In that pop-up box, click on the word HERE
  • Click 'Continue' 
  • Click 'Reveal Access Code' 
  • Click 'Copy'
  • From here, open your SUNY Adirondack portal 
  • Go to Brightspace
  • Click on the class corresponding with this Pearson purchase
  • Search your professors Brightspace for a Pearson icon (sometimes the icon is on the front page and sometimes it is located within their syllabus)
  • Click on the Pearson icon and follow the steps provided 
  • You will have to create a Pearson account (if you have not done so already)
  • Click on 'Access Code' and paste the code into the appropriate box
  • You will see several oblong boxes. Click in the first box, then right click, paste and enter. This will get you into your Pearson book. 

If you have any trouble contact YUZU customer service at 844-989-8669 or the SUNY Adirondack Bookstore at 518-681-5621.